Frequently Asked Questions

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Key Settings:

Dial-Up Connection:

Username = follows this format: with your username in place of "username" and ISP's Name in place of "".

Dial-Up Numbers = Look for the "Dial-Up Locations" link on our ISP's main website.     
Warning: We will not be responsible for long-distance charges. It is up to you to make sure that our number is local to your location.

Primary DNS = Secondary DNS =



Incoming Mail Server = follows this format: with your ISP's name substituted for "

Outgoing Mail Server = follows this format: with your ISP's name substituted for "
SMTP Authentication (e-mail username) is required to send e-mail.


Filtering Proxy Settings:

Proxy Address =
Proxy Port =
8888 (Use ProxyWatch Software).


FTP & Personal Web Site:

FTP Host/Address = follows this format:

Initial Remote Directory = Typically, no directory, initial remote directory or path.

Login/UserID = your which will route you to the right directory.

Personal Website URL = The address of your website will follow this format:


ISP Main Home Page (Dynamic Portal):

Dynamic Portal Login = login with emailID without "@" on the end of it.


ISP Members' Area (My Account):

Members' Area (My Account) = There are two possible username/password combinations depending upon your ISP:
          login with dial-up username and dial-up password.
          login with Registration Number and Account Password (not necessarily the same as your dial-up password).


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