Frequently Asked Questions




 
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Key Settings:

Dial-Up Connection:

Username = follows this format: username@ispname.com with your username in place of "username" and ISP's Name in place of "ispname.com".

Dial-Up Numbers = Look for the "Dial-Up Locations" link on our ISP's main website.     
    
Warning: We will not be responsible for long-distance charges. It is up to you to make sure that our number is local to your location.

Primary DNS = 209.210.176.8 Secondary DNS = 209.210.176.9.

 

E-mail:

Incoming Mail Server = follows this format: mail.ispname.com with your ISP's name substituted for "ispname.com.

Outgoing Mail Server = follows this format: mail.ispname.com with your ISP's name substituted for "ispname.com.
      
SMTP Authentication (e-mail username) is required to send e-mail.

 

Filtering Proxy Settings:

Proxy Address = filter.proxy-watch.com
Proxy Port =
8888 (Use ProxyWatch Software).

 

FTP & Personal Web Site:

FTP Host/Address = follows this format: users.ispname.com.

Initial Remote Directory = Typically, no directory, initial remote directory or path.

Login/UserID = your username@ispname.com which will route you to the right directory.

Personal Website URL = The address of your website will follow this format: http://users.ispname.com/username

 

ISP Main Home Page (Dynamic Portal):

Dynamic Portal Login = login with emailID without "@" on the end of it.

 

ISP Members' Area (My Account):

Members' Area (My Account) = There are two possible username/password combinations depending upon your ISP:
          login with dial-up username and dial-up password.
                    -or-
          login with Registration Number and Account Password (not necessarily the same as your dial-up password).

 

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