Mozilla Mail - E-mail Client for Microsoft Windows 

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  Finding message headers:

Headers are the e-mail addresses of the senders or recipients, date/time of the e-mails, subjects, etc.  You can use headers to decipher who is really sending you e-mails.  If you receive spam, you can locate the headers of the message and send them to your Internet service provider.  They can then contact or black list the ISP from which the e-mails originated.  The following tutorial explains how to locate all the message headers.

Click on the e-mail in question to view the message.

Headers contain routing information such as From, To, Subject, Date, etc.

However, usually not all the headers are displayed.  To get all the headers, you need to do the following:

On the Toolbar, click View and select Headers -> All from the menus.

 

All headers are displayed.  Do the following:

Highlight all the header information.
Right click one of the headers and select Copy from the menu.
Compose a new e-mail message, right click and select Paste from the menu.
E-mail the headers to customerservice@acn.net.  We can then take appropriate action.

 

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